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EDGE0911's avatar
EDGE0911
Seasoned Traveler
5 months ago

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue. I can only play for a couple minutes, and I get this error message.  Direct function "m_submitFenc...
crashing
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
5 months ago

Hey, folks

I poked around and saw a few more players having the same issue on Steam as well - Steam Link. If you can, please provide the following for us:

  • EA ID/Steam ID
  • OS installed:
  • OS Version
  • GPU: 
  • GPU Version
  • Date/time issue occurred?
  • Summarize your bug:
  • What type of issue do you have? Crash - Disconnect - kicked to main menu, etc.
  • In which mode has this happened? MP - Campaign - if MP, which part?
  • Any other errors when they happen?
  • Crash the entire game, or just pops up the error?
  • Is this during a specific mission or during a cut-scene?
  • Can you attach a DxDiag?




BigTuna_5Head's avatar
BigTuna_5Head
New Traveler
5 months ago

BigTuna_5Head

Windows 10

22H2 19045.4046

GPU: NVidia GeForce RTX 3080 10G

Driver: 581.42

Date/time issue occurred? 2-3 minutes after loading into a match, every time

Summarize your bug: I join a match, couple of minutes later the screen freezes, and the directx error windows pops up, and the game crashes. 

Happens in multiplayer gamemodes, didn't try single player yet. 

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