Forum Discussion

Seasoned Traveler

5 months ago

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue. I can only play for a couple minutes, and I get this error message. Direct function "m_submitFenc...

crashing

EA_Shepard

Community Manager

5 months ago

Hey, folks

I poked around and saw a few more players having the same issue on Steam as well - Steam Link. If you can, please provide the following for us:

EA ID/Steam ID
OS installed:
OS Version
GPU:
GPU Version
Date/time issue occurred?
Summarize your bug:
What type of issue do you have? Crash - Disconnect - kicked to main menu, etc.
In which mode has this happened? MP - Campaign - if MP, which part?
Any other errors when they happen?
Crash the entire game, or just pops up the error?
Is this during a specific mission or during a cut-scene?
Can you attach a DxDiag?

Jibz3r

Seasoned Novice

5 months ago

Steam ID : Jibz3d
OS installed: WIN 11
OS Version 24h2
GPU: 3080
GPU Version 581.42
Date/time issue occurred? 11/10/2025 around midnight (no bug before !!!)
Summarize your bug: crash without error, sometimes rebooting pc, sometimes with error.
What type of issue do you have? Crash game, crash pc
In which mode has this happened? MP
Any other errors when they happen?
Crash the entire game, or just pops up the error? entire game and entire pc
Is this during a specific mission or during a cut-scene? no