Forum Discussion

Seasoned Traveler

5 months ago

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue. I can only play for a couple minutes, and I get this error message. Direct function "m_submitFenc...

crashing

EA_Shepard

Community Manager

5 months ago

Hey, folks

I poked around and saw a few more players having the same issue on Steam as well - Steam Link. If you can, please provide the following for us:

EA ID/Steam ID
OS installed:
OS Version
GPU:
GPU Version
Date/time issue occurred?
Summarize your bug:
What type of issue do you have? Crash - Disconnect - kicked to main menu, etc.
In which mode has this happened? MP - Campaign - if MP, which part?
Any other errors when they happen?
Crash the entire game, or just pops up the error?
Is this during a specific mission or during a cut-scene?
Can you attach a DxDiag?

MrowaVII

New Novice

5 months ago

Steam ID: 76561198078050969

OS: Win11 Home x64

OS Version: 24H2, 26100.6725

CPU: AMD Ryzen 7 7700X

GPU: GIGABYTE AMD Radeon RX 7800 XT

GPU Driver: AMD Software: Adrenalin Edition, version: 25.10.1

Date/time issue ocuured: After launching the game, 4-5 minutes pass and the game freezes along with Windows without errors; Now I got directX error every time. like this on photo

Crash

Everywhere

Crash entire game and back to the dekstop, sometimes reset the computer

DxDiag.txt119 KB