Forum Discussion

Seasoned Traveler

5 months ago

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue. I can only play for a couple minutes, and I get this error message. Direct function "m_submitFenc...

crashing

EA_Shepard

Community Manager

5 months ago

Hey, folks

I poked around and saw a few more players having the same issue on Steam as well - Steam Link. If you can, please provide the following for us:

EA ID/Steam ID
OS installed:
OS Version
GPU:
GPU Version
Date/time issue occurred?
Summarize your bug:
What type of issue do you have? Crash - Disconnect - kicked to main menu, etc.
In which mode has this happened? MP - Campaign - if MP, which part?
Any other errors when they happen?
Crash the entire game, or just pops up the error?
Is this during a specific mission or during a cut-scene?
Can you attach a DxDiag?

vyrgozunqk

Seasoned Novice

5 months ago

EA ID: vyrgozunqk

OS: Win11

OS version: 24H2 26100.6584

GPU: AMD Radeon 9060 XT 16GB OC

GPU Version: Asrock Steel Legend

Happens with the WHQL and the BETA AMD drivers(with BF6 support in it).

Date/ time occured: 2025-10-11 20:27:59 (i've got multiple such crashes, but this is the exact time of which I know from the AMD crash reporter from which I've storred locally the logs)

Summary: I see those crashes typically after long game sessions, e.g. few map changes. With the Beta I saw it multiple times after poking GPU(mostly FSR) settings. With the stable game mostly gameplay.

Happened once in the campaign and multiple times in multiplayer.

No other errors. I cannot relate it to specific map or scene. At least I haven't noticed it.

DxDiag.txt102 KB