Forum Discussion

Seasoned Traveler

5 months ago

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue. I can only play for a couple minutes, and I get this error message. Direct function "m_submitFenc...

crashing

EA_Shepard

Community Manager

5 months ago

Hey, folks

I poked around and saw a few more players having the same issue on Steam as well - Steam Link. If you can, please provide the following for us:

EA ID/Steam ID
OS installed:
OS Version
GPU:
GPU Version
Date/time issue occurred?
Summarize your bug:
What type of issue do you have? Crash - Disconnect - kicked to main menu, etc.
In which mode has this happened? MP - Campaign - if MP, which part?
Any other errors when they happen?
Crash the entire game, or just pops up the error?
Is this during a specific mission or during a cut-scene?
Can you attach a DxDiag?

Sundur94

Newcomer

5 months ago

EA ID: Sundur94/Steam ID: Sundur (76561197999835423), I am launching the game through

OS installed: Win 11 Pro 24H2

OS Version: 26100.6584

GPU: AMD RX 9070XT

GPU Version: 25.10.1 (I had the samme issues on 25.9.1)

Date/time issue occurred: 1 Time on 13.10.25 and two times on 10.10.25

Summarize your bug: Game freezes, audio loops for a bit and screen goes black. Then it goes to desktop.

What type of issue do you have? Crash to desktop and the AMD driver error reporter appears. So i think the driver crashes, or the game crashes the driver. Same on both 25.9.1 and 25.10.1 (the battlefield dx12 driver)

In which mode has this happened? Multiplayer conquest, but also happened in breakthrough.

Any other errors when they happen? The three crashes i have had over my 7 hours of gametime are attached

Crash the entire game, or just pops up the error? Crash to desktop so game exits completely.

Is this during a specific mission or during a cut-scene? During MP

DXdiag is attached

Images of the errors i have been having are also attatched.

I had many crashes in the begining, but after disabling amd anti lag the crashes went from every 10 minutes to randomly after some hours. The amd battlefield crash is the 2nd crash.