EA are emailing an old email address asking for a code???
What do I do my email address is updated with my new one on the account and it won’t let me like my PlayStation account to it as it says only one per lifetime
Forum Discussion
5 Replies
EA_LannaCommunity Manager
Hi DavidHolberry,
Let's try to figure this out together. 🙂 When you say you updated your email address, was it in the console settings? Or did you log into your EA account and update the email on file from your EA account settings using these steps?
- EA_Lanna
Hi it’s been a year since I updated my email address on EA account and the PlayStation network so EA have emailed an old email address that doesn’t exist on my EA account.
i can’t imagine why exactly 🤷🏻♂️
When I go on to connected accounts the PlayStation account isn’t linked and it won’t let me link it as it says: Your accounts can’t be linked because your PlayStation™Network account dholberry already linked to your EA Account for dh*****@yahoo.co.uk. An EA Account can only be linked to one PlayStation™Network account in its lifetime.
Hello are you still here?
good luck getting any actual help. I have all my information up to date and don't even receive the verification codes email. I've submitted several cases to EA... I had to make a new account that I can't even link to my Ps5 username. I think we should all take it to the Better Business Bureau or social media.
