Game crashes - No fix
I have NOT been able to play this game for more than 10 minutes since this last update. The game use to crash every 30 minutes in Beta, and first release, I gave it a few but this last update it is unplayable.
It forces a PC restart, no error, nothing. I tried EVERY user suggestion "fix" available and it still does it. MANY people are experiencing this. There has been NO recognition from EA regarding this widespread problem.
I contacted support and they will not issue a refund for the Phantom Edition. They requested my DXDIAG.TXT and they said my computer is able to handle this game (3080, 11900K). It's on EA to provide a working game that I paid for.
However, I will be doing a chargeback with Chase and will push this issue further with the Attorney General. EA has a 90 day warranty, they are not honoring this warranty. They warranty against defects and workmanship. I paid for a game, and have not received the working product, its essentially defective because of poor workmanship, I am getting scammed.
I advise everyone else to do a charge back for getting scammed.
Look at your states attorney general website to file a claim (https://ag.ny.gov/contact-attorney-general-letitia-james) is for NY.