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MikaNurse's avatar
MikaNurse
Seasoned Newcomer
26 days ago
Solved

Game repeatedly crashing with no error code

I cant seem to figure out how to trigger it.

Cannot play new mode- i crash about the second push, can only play shorter game modes for 1-3 rounds in a  row before it crashes every round after.

-things ive done that have been previously suggested-

  • updated drivers, rolled drivers back for GPU
  • uninstalled and disabled overlays and screen captures
  • reinstalled directx
  • reinstalled game, also validated files on steam
  • turned off and then unplugged second monitor

Since the content update for season 1- its been crashing without solution and without an error code. not sure where to go from here.

  • EA_Aljo's avatar
    EA_Aljo
    25 days ago

    Thanks for gathering the DxDiag. It sounds like you've already tried most of what I can suggest. Here's a couple other things to try:

    • Temporarily disable Hardware-Accelerated GPU Scheduling
    • As a test, reduce the audio stack. Set one simple playback device and microphone. Disable any unused virtual audio devices in the Device Manager/Sound settings.
    • Check to see if the crash started after a recent Nvidia, Windows or Sonar/Voicemod/Oculus install
    • Try performing a "clean boot" of Windows with minimal background apps. Test this out for a few matches.


    If none of those help, gather the Battlefield crash dump, Event Viewer Application log and Reliability Monitor entries.

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    26 days ago

    Hey there. Sorry to hear about the crashing. I'm sure that's really frustrating. Can you get a DxDiag report for me? I'll go over it and see if I can offer some suggestions that may help with the crashing. Instructions can be found here. Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Thanks for gathering the DxDiag. It sounds like you've already tried most of what I can suggest. Here's a couple other things to try:

    • Temporarily disable Hardware-Accelerated GPU Scheduling
    • As a test, reduce the audio stack. Set one simple playback device and microphone. Disable any unused virtual audio devices in the Device Manager/Sound settings.
    • Check to see if the crash started after a recent Nvidia, Windows or Sonar/Voicemod/Oculus install
    • Try performing a "clean boot" of Windows with minimal background apps. Test this out for a few matches.


    If none of those help, gather the Battlefield crash dump, Event Viewer Application log and Reliability Monitor entries.

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