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PowergameDamian's avatar
PowergameDamian
Rising Rookie
1 month ago

graphical artifacts on xbox

I play Battlefield 6 on Xbox Series X and I’m experiencing graphical artifacts — specifically black squares, but only in this game. I’ve already tried everything: disabling 120Hz, VRR, and HDR, reinstalling the game, resetting the console to factory settings, clearing the console cache, and even lowering the resolution to 1080p. Can I get any help from the support 

59 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey there. Thanks for reaching out. Appreciate you gathering the videos too. Have you tried a different HDMI cable? You also could try using a different HDMI port if you're sure the cable is ok. 

    It's also possible there's a hardware issue with your console that is causing overheating. Make sure the vents are free of debris and your Xbox is in a well ventilated area. 

    What other games have you tried so far?

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