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xXS1LENTCONXx's avatar
6 hours ago

help since the new update for bf6

hello since the new update for bf6 for season two i cant play the game never had an issue with this game before but since season 2 it doesnt work anyone know how to fix this issue cheers 

[Title edit - CM]

 

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 hour ago

    It looks like you're running in 4k. As a test, set your Windows resolution to 1440p. Try this as a test and let me know what happens.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 hours ago

    Thanks for trying. Next, run a DxDiag and attach the report here. You can find instructions in this article.

  • done all that and still comes up with the same **bleep** !!! had zero issues with this game but as soon as season two comes out it doesnt work nothing is running in the background and i havent got anything open ive updated my drivers today and whilst watching it on task manager it doesnt go high enough to apparently suffer or have no space on the gpu

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Hey there. Thanks for reaching out. You're running out of GPU memory. Here are a few suggestions:

    • Try lowering the graphics settings
    • Update your GPU driver. It would be best to do this with DDU in Safe Mode
    • Close background apps. Web browser tabs for videos, Discord, OBS, MSI AfterBurner, etc.
    • Increase Windows Page File. Go to System > Advanced system settings > Performance > Advanced > Virtual Memory. Set it to System managed or Custom 16gb - 32 gb if you have the space to do so

    It would also be good to check the GPU Memory Usage before launching the game. That's at Task Manager > Performance > GPU > Dedicated GPU memory. If this is near max, you have other apps using memory. 

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