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chrisalexwoods's avatar
chrisalexwoods
Newcomer
3 hours ago

My account has been disabled/suspended for no reason?

I was super excited to play all weekend. Purchased the phantom edition along with some new steel series headphones and after two games I receive this notification from EA! I wasn’t rude to anyone I have a private discord server and no I don’t use cheats. I play on PC.

Has anyone else had this issue? I know it’s only a three day ban but I’m worried about getting a permanent ban as I see EA don’t really care and do this randomly. There are no violations on my account but just received an email saying my account is disabled.

EA SORT OUT YOUR SUPPORT

anticheat
ea app
launching
login issue
pc
steam

2 Replies

  • Laviollie's avatar
    Laviollie
    Rising Rookie
    3 hours ago

    same here brother. Not like me you got banned temporarily, me and some other bros had a permanent ban. Don't know the reason at all. Just waiting for the replies. Plus, I didn't even got an e-mail that I got banned.

  • Mickeystix's avatar
    Mickeystix
    Newcomer
    2 hours ago

    Did the email tell you the length? I am also experiencing this.

    I was also randomly banned when I tried to get on today. I managed to get a case opened, and I got a canned response saying they won't lift it. I didn't see an email come through... What was the ban reason? Mine also doesn't show on my EA account at all, but if I download the data from EA about my account, I can see the ban there but doesn't show end date? Support is not being helpful AT ALL about this. It's really bad and disappointing that not only did this happen (I presume their AC is bugging out), but then we also don't get help resolving it. I have 0 violations, 0 VAC bans, nothing like that at all. I don't grief or treat people poorly or anything. So this is really frustrating at this point.

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