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Mailbox124's avatar
Mailbox124
Rising Rookie
1 month ago
Solved

My mouse stopped working

Whenever I join the game, I can shoot 1 or 2 magazines and then my mouse stops working. My mouse works perfectly fine in the menu's or on the scoreboard but in game it stops working I can't shoot nor zoom in. This issue started this morning, my game still worked perfectly fine yesterday evening. I've tried rebooting my pc and my game. I've reconnected my mouse several times, changed and resetted my key bindings but nothing seems to work. Can this gets fixed or what can I do to fix this?

Thank you

  • I think I fixed it,

    I went into steam and went to controller options.
    There you have an option called: 'Enable steam input for Xbox controllers' --> Turn it off if its on
    Also Playstation controller support was on 'enabled in games w/o support'  toggle it to 'not enabled'

    I did this purely to try things out and it seemed to fix the issue. I've now logged on 2 times and can sprint and still shoot/ADS.

    I've never messed with these settings before so somehow something must've turned those things on or this is just purely coincidental. anyway I think its fixed. Fingers crossed if it stays that way. Let me know if it works for you guys aswell? I'll keep you updated if it stays fixed for me aswell.

40 Replies

  • I have just noticed that my firing and zooming options stop working specifically after sprinting or attempting to sprint. This problem persists until I restart the game. And then it happens again whenever I press my shift key(sprint).

    Edit same happens when I use Ctrl (Crouch)

  • TwistedDadTV's avatar
    TwistedDadTV
    New Rookie
    1 month ago

    I started to have this same issue yesterday and I have attempted all suggestions you made yesterday. I was to the point that I ended up buying the game on Steam to see if it was my game not properly working through the EA app since I bought the game directly through EA. I uninstalled the EA version of Battlefield 6 and I still came across this issue. the game has been uninstalled and reinstalled multiple times, all apps in the background have been turned off as well except for the Steam app. I have no clue what to do and it has become increasingly aggravating considering the only way the game will allow me to ADS and shoot is if I plug a controller in, but I prefer Mouse & Keyboard due to the response time and accuracy. Please help me EA_Aljo

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi there. Thanks for contacting us about this. Here are some suggestions that may help.

    • Do you happen to have any other controllers connected? Or any virtual input software? DS4Windoes, Steam Input, etc. If so, make sure any other controllers are unplugged and disable these apps.
    • Disable any overlays. Discord, GeForce Experience, EA App, Xbox Game Bar, etc
    • Set the polling rate to 500 Hz in your mouse software. Also, disable acceleration in Windows
    • Try a different USB port for the dongle
    • Make sure your game files are repaired/verified


    Let me know what happens. Thanks!

  • Mailbox124's avatar
    Mailbox124
    Rising Rookie
    1 month ago

    I have the exact same issue, I enter the game and I can shoot 1 or 2 magazines and then my mouse just stops working. its only in game, I can't shoot or aim. I can however browser the menu's and click on things there its only when i'm inside the game it doesn't work, it started this morning... How the hell do I fix this?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey there. Thanks for reaching out. Try Alt+Tab to switch to a different window and then back again. Something else to try is switching between fullscreen and windowed mode. Give this a shot and let me know how it goes. Thanks!

  • matzac123's avatar
    matzac123
    Seasoned Newcomer
    1 month ago

    I’m having trouble with my mice in battlefield 6 I can not shoot or aim and this just started BOUT TWO DAYS ago I’ve tried everything update my drivers for my mice and keyboard I even uninstalled the game this issue is on my pc I also have a gaming laptop that works fine no issues with that and I play the same game on my laptop battlefield 6

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