Forum Discussion

Glendings

Seasoned Newcomer

3 months ago

Solved

No sound on battlefield 6 xbox series x

I lost all sound mid game, tried restarting and still no joy. Any help appreciated

xbox

EA_Aljo
3 months ago
Have you checked the audio settings on your Xbox? Also, do you have a different HDMI cable you can try? It might also be good to delete the personal saved data for Battlefield 6 with these steps:

Hit the Guide button on your controller

Highlight the Battlefield 6 icon

Press the Menu button. It's the small button to the right of the Guide button with 3 horizontal lines on it

Select Manage game & add ons

Go to Saved data

Delete the file with your gamertag on it. Just delete from console, not everywhere

Let me know what happens. Thanks!

6 Replies

JMIKEGCALGARY
New Scout
3 hours ago
I'm losing sound constantly, right in the middle of games. I'm using a Manba One XBox style wireless controller and Corsair wireless headset. I've turned the headset on and off, removed the dongle and reinserted it, changed to my Corsair wired headset, and nothing works. I can talk all the while on Discord, but the game sound is dead. Only closing BF6 and restarting it brings the sound back.
EA_Aljo
Community Manager
3 months ago
Great! Glad to hear it. Please reach out again if you have any other issues. Good luck on the battlefield!
Glendings
Seasoned Newcomer
3 months ago
I deleted the spare file and it seems to have fixed it. Thank you for your help
EA_Aljo
Community Manager
3 months ago
Have you checked the audio settings on your Xbox? Also, do you have a different HDMI cable you can try? It might also be good to delete the personal saved data for Battlefield 6 with these steps:

Hit the Guide button on your controller

Highlight the Battlefield 6 icon

Press the Menu button. It's the small button to the right of the Guide button with 3 horizontal lines on it

Select Manage game & add ons

Go to Saved data

Delete the file with your gamertag on it. Just delete from console, not everywhere

Let me know what happens. Thanks!
Glendings
Seasoned Newcomer
3 months ago
Hi, its just through my TV connected to xbox. It went completely mid game? I get sound on all other xbox games and menu. As soon as I click launch on battlefield...all sound goes. Even menus on the game are silent. Nothing at all coming through?
EA_Aljo
Community Manager
3 months ago
Hey there. Thanks for reaching out. I'll try to help with your no sound issue. What sound set up do you have? Are you using a headset or speakers? Have you tried outputting sound through a different device? Also, have you checked to make sure sound wasn't accidentally muted?