Forum Discussion

Seasoned Newcomer

1 month ago

Solved

No sound on battlefield 6 xbox series x

I lost all sound mid game, tried restarting and still no joy. Any help appreciated

EA_Aljo
Community Manager
1 month ago
Great! Glad to hear it. Please reach out again if you have any other issues. Good luck on the battlefield!
Glendings
Seasoned Newcomer
1 month ago
I deleted the spare file and it seems to have fixed it. Thank you for your help
EA_Aljo
Community Manager
1 month ago
Have you checked the audio settings on your Xbox? Also, do you have a different HDMI cable you can try? It might also be good to delete the personal saved data for Battlefield 6 with these steps:

Hit the Guide button on your controller

Highlight the Battlefield 6 icon

Press the Menu button. It's the small button to the right of the Guide button with 3 horizontal lines on it

Select Manage game & add ons

Go to Saved data

Delete the file with your gamertag on it. Just delete from console, not everywhere

Let me know what happens. Thanks!
Glendings
Seasoned Newcomer
1 month ago
Hi, its just through my TV connected to xbox. It went completely mid game? I get sound on all other xbox games and menu. As soon as I click launch on battlefield...all sound goes. Even menus on the game are silent. Nothing at all coming through?
EA_Aljo
Community Manager
1 month ago
Hey there. Thanks for reaching out. I'll try to help with your no sound issue. What sound set up do you have? Are you using a headset or speakers? Have you tried outputting sound through a different device? Also, have you checked to make sure sound wasn't accidentally muted?