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tchai_TR's avatar
tchai_TR
Newcomer
12 hours ago

Not logging into game - stuck on javelin

Hello everyone, I haven't been able to log into the game for a few days. Even though I click ‘Launch Game’ on Steam, it just keeps loading for 1–2 minutes and then freezes like that. The ‘Play’ button becomes active again, so it seems there’s an issue with logging into the game. I’ve tried loads of times but I just can’t get into the game. Does anyone know the solution? What’s causing this?

[CM edit - CAPS]

3 Replies

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Hey tchai_TR​

    Sorry to hear that there's been difficulty logging in to Battlefield 6 the past couple of days. 

    Does the game eventually crash after reaching that screen, or does it just stay there indefinitely? Are you seeing any error messages? Generally speaking, if you haven't already, please try the troubleshooting steps below: 

    • Verify game files on Steam
    • Close Steam, EA App, and quit all EA-related background services in Task Manager before restarting your PC. Then open EA App first before trying to launch the game through Steam 
    • Uninstall and reinstall EA Javelin anticheat
    • Disable overlays and potentially conflicting software
    • Make sure Windows is updated 
    • Run Steam and the EA App as administrator 
    • Add BF6 files as exceptions to antivirus programs


    Let us know how it goes, thanks! 

  • I am having the exact same issue, but without using steam at all. I already tried everything multiple times and by now everything seems like you guys just broke your anti cheat with the newest patch. So please fix your game or provide atleast a working solution

  • tchai_TR's avatar
    tchai_TR
    Newcomer
    7 hours ago

    I haven’t changed anything on my computer. I can’t log in to the game I usually play right now. For there to be a problem with the computer, something would need to have changed. But everything is the same, so I can’t understand the reason for this. By the way, I don’t have the EA app on my computer. I log in directly via Steam for the free version. I’ve played for 140 hours. And now it won’t let me in.

     

    Translated with DeepL.com (free version)

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