Forum Discussion

Seasoned Newcomer

1 month ago

Solved

please help me with my ea account

‪Dear EA Support Team, hello. First of all, Happy Chinese New Year！I’m a Battlefield 6 player from China, and I’m reaching out because I need your help with an issue.‬ ‪My Battlefield 6 EA account (...

launching

steam

EA_Pythia
1 month ago
wentworth0010,

it can take up to 10 days for an appeal to be fully investigated - please wait for the result of the appeal.

If the appeal was denied and the ban found to be applied correctly, there's unfortunately nothing to be done.

EA_Pythia

Community Manager

1 month ago

Hello wentworth0010,

please create a ban appeal as explained in this article. We cannot help with bans and appeals here in the forum as we don't have access to account information.

wentworth0010
Seasoned Newcomer
1 month ago
I’ve already done that, but it didn’t help at all. The status still hasn’t changed. I’m very sad and helpless right now. I shouldn’t be treated like this. I’m begging EA to help me solve this problem.
- EA_Pythia
  Community Manager
  1 month ago
  wentworth0010,
  
  it can take up to 10 days for an appeal to be fully investigated - please wait for the result of the appeal.
  
  If the appeal was denied and the ban found to be applied correctly, there's unfortunately nothing to be done.