Forum Discussion

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 months ago

Re: DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

Hello. I merged your thread with the already existing one for this issue. Can you see the accepted solution here and provide those details? Thanks!

3 Replies

  • LatencyProblems's avatar
    LatencyProblems
    Rising Traveler
    4 months ago

    EA ID / Steam ID: LatencyProblems
    OS Version: Windows 11 home 25H2
    GPU: 9070xt
    GPU Driver:  25.10.2

    Date/Time the issue occurred: Every day, roughly 15mins-2hours into play
    Brief summary of your bug: game  crash with DXGI_ERROR_DEVICE_HUNG message

    Type of issue: crash
    Mode where it occurred & Map: All modes and maps
    Any other errors: 
    DxDiag: (Attach if possible)

  • Zevered's avatar
    Zevered
    Seasoned Adventurer
    4 months ago

    Here are the details you need, it's not on our end. Please just get this flagged so they can fix the engine, it's been years.

    "The crash log clearly shows that the Frostbite DX12 renderer is at fault, not the GPU, driver, or user system. The exception 0x887A0005 (DXGI_ERROR_DEVICE_REMOVED) means the engine sent invalid DX12 commands, causing Windows to terminate the GPU context. The fault occurs in Engine.Render.Core2.PlatformPcDx12.retail.dll, Frostbite’s DX12 layer, confirming this is an engine-level bug. No user tweak (VSync, drivers, TDR edits) can fix it." - from Max a lot further down.

    The same bug was present in 2042 and the same bug has been reported in other games.

    People reported this extensively in the BF6 beta and this thread is from over 4 years ago in 2042.

    DirextX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG | EA Forums - 6896015 

  • DieWollmilchsau's avatar
    DieWollmilchsau
    Rising Scout
    4 months ago

    There is no Solution!!! It still doesnt work. We dont need tips like update this update that. We try this since the Beta. The Problem isnt on our side. Is that what we can expect from you guys? That it something solves it by accident? You know that we payed money for this disaster.

Featured Places

Node avatar for Battlefield 6 Technical Issues

Battlefield 6 Technical Issues

Having issues with Battlefield 6? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 1 hour ago
7,066 Posts