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Seasoned Traveler

Re: ERROR CODE 1:86001S:89001S:9C:-13561655840 on Xbox

I don’t think this is a fix for people experiencing this issue on a Xbox/ea children’s account sadly. I’ve tried help my younger sibling with this issue and I don’t even have the option to verify their age when using their account (likely because it was already verified as under 18 when the account was created).

1 Reply

BlackCatSmithy
New Rookie
4 months ago
Yep, I think you are right, if it was already confirmed as a child account, there is no way to change that now.
Still needs EA to patch.