Re: Missing 5.11 Tactical skin after redeeming code on EA website.

Is anyone still having this problem?  I have the game on Steam, everything linked, redeemed the code on 1-21-2026 and still shows it locked.  I talked to 5.11 customer support....they pointed me to EA customer support which told me to download and install RedSec on EA app then launch.  That did not work either.  Got back in touch with them for them to ultimately tell me there's nothing they can do.  This seemed to work for some and not others.  Why even bother participating in any promotional stuff if it doesn't work?  I still don't have loyalty rewards either even though I've played every game since BF1942 and own all titles back to BF3 on PC.