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Mattzilla999's avatar
Mattzilla999
Seasoned Newcomer
10 days ago

Re: PC freezing after 10 minutes of playing since 4/16

Hi,

I’m having a serious issue with Battlefield 6 on PC Steam.

After launching the game, everything runs fine initially, but after 15 minutes from start up, my entire PC freezes completely. This is not just a game crash — the whole system locks up. I lose all input (keyboard, mouse, controller), and I have to force a shutdown using the power button.

What I’ve already tried:

Reinstalled the game

Verified game files

Updated NVIDIA GPU drivers

Updated Windows and BIOS

Disabled overlays (Discord, Steam, etc.)

No overheating issues (temps are normal)

Other games run perfectly fine

Specs:

CPU: AMD Ryzen 5 7600X (6-core, 12 threads)

GPU: [ADD YOUR GPU HERE — important]

RAM: 32GB (speed unknown — likely DDR5, please confirm MHz)

Motherboard: MSI MAG B650 TOMAHAWK WIFI

OS: Windows 11 Home (Build 26200)

This issue only happens with Battlefield 6.

Has anyone else experienced this or found a fix? Any help would be appreciated it started happening over 2 weeks ago.

Thanks

9 Replies

  • rgonz___jr's avatar
    rgonz___jr
    Seasoned Newcomer
    10 days ago

    Im having the same problem and I just built a new pc to play bf6 on ultra jajaja i heard it’s happening with the amd cpu which is what i got 

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    10 days ago

    Sorry to hear that you are experiencing this as well. I have merged your post into the megathread.

    Please take a look at the pinned reply and see whether it helps.

  • AstrixAU's avatar
    AstrixAU
    New Scout
    9 days ago

    I think this might be because of my virtual secure memory failing even though it says I have memory core isolation memory integrity on and had no conflicting drivers, according to windows. Anyone else have this come up that is suffereing from this, I wonder how many people quit this game it took me a month how to fix it but the fix no9 longer lasts like it did.

    BF6 uses memory integrity VSM

    Check your boot metrics,

    C:/Windows/Logs/MeasureBoot and open the last json file. Search for the text "false" mine has true for everything until VSM and the last option.

    Removing my CPU used to fix it for over a month, then I needed to remove my CPU and RAM. Since season 2 the issue has been very frequent lie every 2 weeks till now it only last one session. If I try and play it will get up to the start button after the splash screen and then freeze the PC. I removed my CPU, RAM and GPU the other day and I was able to play a couple rounds till the issue came back, again won't go past the start button. Flashing BIOS does nothing, removing the hard ware nothing else use to fix it for a while.

    This time I removed my CPU, RAM, GPU, NVME drive and my CMOS battery for 10 minutes and I am about to test it again.

    It still says my virtual secure memory was false....

    {"Version":1,"HealthStatus":"Attestable","Required":[{"Field":"TpmPresent","Value":true,"DesiredValue":true},{"Field":"TpmMeetsMinimumVersion","Value":true,"DesiredValue":true},{"Field":"TpmIsResponsive","Value":true,"DesiredValue":true},{"Field":"EkCertIsAvailable","Value":true,"DesiredValue":true},{"Field":"TcgLogFound","Value":true,"DesiredValue":true}],"Expected":[{"Field":"PcrsMatchTcgLog","Value":true,"DesiredValue":true}],"Informational":[{"Field":"SecureBootEnabled","ValueFromComputer":true,"ValueFromTcgLog":true,"DesiredValue":true,"TcgValueIsVerifiable":true},{"Field":"VirtualSecureMemory","ValueFromComputer":false,"ValueFromTcgLog":false,"DesiredValue":true,"TcgValueIsVerifiable":true},{"Field":"SecureCorePCCompliant","ValueFromComputer":false,"ValueFromTcgLog":false,"DesiredValue":true,"TcgValueIsVerifiable":true}{"Field":"BootTcgLogFoundInFileSystem","Value":true,"DesiredValue":true},{"Field":"CurrentTcgLogFoundInFileSystem","Value":true,"DesiredValue":true}]}

     

    Edition Windows 11 Pro

    Version 25H2

    OS build 26200.8246

    Aorus z490 Ultra F24b

    10700K - stock

    Corsair Vengence Pro 32GB (2x16) 3200mhz @ stock no XMP 2100Mhz

    Aorus RTX 3080ti Xtreme

    EDIT: didn’t even get one round in lasted several minutes maybe 10

     

  • AstrixAU's avatar
    AstrixAU
    New Scout
    9 days ago

    I normally don’t even get time to see this crash “black screen” crash logs would not save due to no memory access  

    No crash logs this time either  

    I couldn’t post another photo so it lasted 10 min, 

    im waiting for my order to be picked at Mwave for pickup anytime now., 

    ASUS X870 F Gaming 

    9800x3D

    Corsair Dominator Titanium 32Gb 6000mhz CL30

    Corsair 1000w PSU

    Fractal Design Pop 2 Air 

    ill update if the issue affects my new setup. I’ll be using my 3080ti for now. 

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    9 days ago

    Thanks for the update. I’m sorry to hear you’ve been affected by this issue, and I appreciate any further information you can share.

  • Mattzilla999's avatar
    Mattzilla999
    Seasoned Newcomer
    6 days ago

    Hi again,

    I wanted to provide an update because I’ve now spent the last several days trying pretty much every troubleshooting step I can find across the forums, Reddit, YouTube, EA Answers HQ, and through suggestions from other players — and unfortunately the issue is still happening.

    At this point, I genuinely don’t believe this is a hardware failure on my PC. Other games run perfectly fine, temperatures are normal, stress tests pass, and this issue only happens with Battlefield 6.

    Over the last few days I’ve tried:

    Reinstalling the game

    Verifying files

    Clean reinstalling NVIDIA drivers using DDU

    Updating BIOS and chipset drivers

    Updating Windows

    Disabling overlays

    Testing different graphics settings

    Changing refresh rates/resolutions

    Monitoring temps and usage

    Testing stability in other games

    The issue remains exactly the same:
    After around 10–15 minutes, the entire PC hard freezes and I have to force shutdown the system.

    What’s especially frustrating is that I genuinely love this game. I wouldn’t still be spending hours troubleshooting this if I didn’t care about it. I really enjoy the gameplay, the community, and I’m genuinely excited for the upcoming season.

    But right now I’m honestly worried I won’t even be able to play it.

    The new season is only a few days away, and I still haven’t been able to finish the current battle pass because of these freezes. I just want to be able to play the game properly again.

    So I’m asking if there’s any additional help, acknowledgement, or possible fixes coming for this issue — especially since I’m clearly not the only person experiencing it. If any community manager, developer, or support staff sees this, I’d genuinely appreciate any guidance at all.

    I really want to continue playing Battlefield 6 on PC, but at this point I’m honestly starting to question whether I’ll need to refund the game if applicable because not being able to even finish a round on a game I payed for is insane and move back to PS5 just to be able to play consistently, which I really do not want to do.

    I’m not trying to be aggressive or hostile here — just honest and frustrated because this is one of the main games I spend my free time playing, and right now I simply can’t access it properly.

    Any help would be massively appreciated.

    Thank You! 

  • tekercs's avatar
    tekercs
    Seasoned Rookie
    5 days ago

    Same issue here, PLS fix the game or EA app! 9800x3d 9070xt. Only reset works after one and a half domination play. 

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