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ace1ac161ec963c4's avatar
ace1ac161ec963c4
Seasoned Newcomer
3 months ago

Unable to Connect to EA servers

my son recently purchased the BF6 game for our PS5 under his child accounts email (which I have given approval through EA multiple times) however, when downloaded, the game continues to state "Connection Failed" unable to connect to the EA servers. please check your internet connection, make sure you are online and try again. 

I have checked multiple times under his account and the internet is fine, I have cleared the Cache but still the game will not load for him. Although, when I go onto my account on the PS5 I am able to play the game with no issues. 

I am hoping someone can help us figure out why the game will not play on his PS5 account under his EA accounts name.

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