Battlefield 6 randomly crashes to desktop & EA App closing unexpectedly – Windows 11 / RTX 4060 Ti

Hi everyone,

I'm looking for some assistance diagnosing persistent Battlefield 6 crashes and issues with the EA App.

I've been experiencing problems over the last few days, and despite trying several troubleshooting steps, I haven't been able to identify the cause.

PC specifications

• OS: Windows 11
• CPU: Intel Core i7-13700KF
• GPU: NVIDIA RTX 4060 Ti 8GB
• RAM: 32GB DDR4 3200MHz (XMP enabled)
• Motherboard: ASUS PRIME B760-PLUS D4
• BIOS: Version 1836 (16/04/2026)
• Monitor: AOC Q27G4 – 2560 × 1440, 180Hz
• Game launcher: EA App
• NVIDIA drivers: Latest available (621.14 at the time of troubleshooting)

1. Battlefield 6 crashing

Battlefield 6 has been randomly crashing during gameplay.

The symptoms are:

• The game runs normally initially.
• After approximately 5 minutes in some recent tests, the game suddenly closes and returns to the desktop.
• There are no error messages or crash notifications.
• No noticeable graphical glitches or warning signs beforehand.
• The game doesn't appear to freeze; it simply disappears.
• Other games have been working perfectly.

Previously, crashes appeared to happen randomly during matches rather than at a consistent point.

2. EA App issues

I've also experienced the EA App closing unexpectedly.

When launching Battlefield 6:

• The EA App sometimes closes shortly after launching the game.
• Battlefield 6 continues running briefly before eventually closing itself.
• The EA AntiCheat folder is present on my system.
• During reinstallation of the game the EA App would close randomly meaning i had to keep reopening it to continue installation.

3. Troubleshooting already attempted

I've tried several things without successfully resolving the crashes:

• Disabled NVIDIA Overlay and recording features.
• Disabled DLSS and Frame Generation.
• Disabled NVIDIA Automatic Tuning.
• Checked for background applications and overlays.
• Investigated EA AntiCheat and EA Background Service.
• Confirmed that the EA AntiCheat installation folder exists.
• Checked for Windows updates.
• Uninstalled and reinstalled BF6 and EA app
• Repaired the game files within the EA app

5. What I'm looking for help with

I'd particularly appreciate advice on:

1. Whether the EA Background Service being disabled could cause Battlefield 6 or EA AntiCheat to malfunction.
2. Whether the EA AntiCheat Service should normally be running or set to automatic.
3. Whether there are known compatibility issues with Windows 11, NVIDIA drivers or the RTX 4060 Ti.
4. Whether the symptoms suggest an EA AntiCheat, EA App or Battlefield 6 problem.
5. How I can obtain useful crash logs when the game closes without displaying an error message.

I'm happy to provide additional logs, screenshots or system information if needed.

Thanks in advance for any help!