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Forum Discussion
3 years ago
@ragnarok013 Yes, it depends on the activation order, when I activate B2K then B2K works but another one is throwing the error. It's always 2 DLCs not working. I rebought a lot of keys to try that :/.
EA_Atic
DICE Team
3 years agoHi @raziputzi,
You need to reach out to EA Support they should be able to replace your Entailments.
/Atic
You need to reach out to EA Support they should be able to replace your Entailments.
/Atic
- 3 years ago
@EA_AticI spent like 10 hours with EA Support, they were not able to resolve the issue, most of the time they made it worse. Once they deleted all licenses and were not able to add them, then they just left me like that. I had to rebuy the game, had the same issue afterwards.
- EA_Atic3 years ago
DICE Team
That's not great, let me poke my team on this and I will be back to you. It is Saturday so can take some time before I get any answers back (most likely on Monday/Tuesday). @raziputzi,
/Atic - EA_Atic3 years ago
DICE Team
Quick few questions first also. @raziputzi,
Where did you original own the game on (the platform) and where did you buy it again?
/Atic- 3 years ago@EA_Atic The very first Version was from Humblebundle, then I bought the Limited Edition from Origin store, afterwards I bought the Premium from Origin store. Then years later I bought the Steam version. On the Steam version none of the dlcs worked so I refunded it. After that the issue came up and there was some support involved. They activated some keys here and there, always two other dlcs threw the error. Then the german support removed all the licenses and had some timeout error, so they werent able to readd licenses. Then I rebought the Premium version on Origin, still had the issue. I tried more stuff here and there, cannot recall every step.
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