Forum Discussion

Newcomer

6 months ago

Solved

“Request for Refund of Battlefield 4 Premium Pass - Purchased Today”

I bought the Battlefield 4 Premium Pass at around 6 PM today, mistakenly thinking it included the base game. After purchase, I realized it’s just a DLC that requires the standard game to run, which I...

bf 4

ElliotLH
6 months ago
Hi dr4vc0m0kihg,

Refunds can't be provided here, unfortunately. However, you can try requesting one through EA Help. This guide should let you check eligibility and apply for a refund if applicable. There's also a contact option for EA Help at the very end.

https://help.ea.com/en/articles/orders-and-rewards/refunds/

Just to make you aware, though, DLC usually isn't refundable, so it may not be possible in this case.

ElliotLH

Hero+

6 months ago

Hi dr4vc0m0kihg,

Refunds can't be provided here, unfortunately. However, you can try requesting one through EA Help. This guide should let you check eligibility and apply for a refund if applicable. There's also a contact option for EA Help at the very end.

https://help.ea.com/en/articles/orders-and-rewards/refunds/

Just to make you aware, though, DLC usually isn't refundable, so it may not be possible in this case.