To make sure that no corrupt data is causing your issue, you should clear your cache:
1) From the dashboard, click on My Xbox.
2) Select System Settings.
3) Select Storage.
4) Highlight Hard Drive Device.
5) Press Y to select Device Options, then Clear System Cache.
6) Reboot your console.
7) Re-download the updates for the game.
Also try to delete your Xbox Account and redownload it.
*Note: Delete your ACCOUNT ONLY.
Thanks for the quick reply
We both cleared cache's and redownloaded our profiles with no luck
How do you re-download an update?
Nevermind, we both redownloaded updates 8-11
Still no luck, same EA Server message
Why can one play now but the other not?
Did EA implement something where you have to have two seperate internet connections just to play?...
This is certainly odd. EA most definelty wouldn't do something like that.
Please contact an Electronic Arts Battlefield 4 technical support agent here to get further assistance: http://help.ea.com/en/contact-us/new/?product=battlefield-4
1) Pick the device you need help with.
2) Select the topic your problem falls under, and provide some more information on the issue.
3) Select 'Live Chat' or 'Call Me' depending on what is available, and what you would prefer.
Sorry I couldn't help, but there may be more to this problem than appears.
