Thanks for the EA link, i just checked and its completly unfriendly:
"(..)You can make a refund request:
Within 24 hours of first launching the game.
Within seven days from the day you bought it, if you have not launched the game.
Within seven days from the release date if you pre-ordered the game, if you have not launched the game.(..)".
Basically EA only refunds in 1 day and only for technical problems.
So cheating problems or even if one simply didn't enjoyed a game are not refundable reasons.
But.. even if they were, its useless given the short time frame of... one day since customer 1st launched the game.
Well it's obvious how more and more customers are getting enraged with the unfriendly customer helpless context.
But.. that also means opportunity for competition.
In rhe XXI century where most online 5 stars services gave great refund/return policies.. its bad and sad to imaginehiw kaotic must be EA internals given the evidence of proper customer support rights and fixing of the major problem that is all the cheating happening online.
Im going to forward my attention to European Union as im sure its against EU customer rights what i just read in EA refund webpage.
Thanks,
Emanuel O.