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UK_CannonF0dd3r's avatar
UK_CannonF0dd3r
9 years ago

AMD R9 380 and Battlefield 1 Crash

Product: Battlefield 1 Platform:PC Summarize your bug Since new year game crashes with this error. Was ok before in early december. How often does the bug occur? Every time (100%) Steps: Ho...
battlefield 1
3therBunny's avatar
3therBunny
9 years ago

This problem just came back after the last BF1 update. SMH!

ietxmmyrus's avatar
ietxmmyrus
Icon for EA Staff rankEA Staff
9 years ago

Hey @3therBunny,

it would be awesome if you could provide a DxDiag file - here's an article about how to create one and attach it to your post. This might come in handy in narrowing down the root cause.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Having the same error.. so heres a dxdiag. Crash only occurs at end of map. 

    • ietxmmyrus's avatar
      ietxmmyrus
      Icon for EA Staff rankEA Staff
      9 years ago

      Hey @Fus_Ro_DOMO,

      could you do two things to try to fix this?

      1. Please update your graphics driver, the one currently installed is from March.

      2. Try setting up a new Windows User Account - please make this an admin account. Log on to Windows with it and relaunch the game.

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