AMD Radeon- Graphics Card crashes- Hardline

There are brand new AMD Radeon Drivers, 15-3, for immediate install. 

What model Radeon are you having trouble with? 

I have R9 200 series. (Running Win 8.1 64b)

I have tried clearing drivers and re installing.

I'm not sure it makes that much difference, but "R9 200" is generally meaningless,  since there are 270s, 270xs, 280s, 280xs, & 285s in the R9s (not certain about 290s, 290xs). 

OK, the latter two, plus a R9 295X2, are in there as well.

I got sapphire R9 290 tr-x, and the game after intro just not responding. 

if you can please have a look for detailed describing my issue in:

http://answers.ea.com/t5/Battlefield-Hardline/BFH-freezer-not-responding-after-intro/m-p/4426821#U4426821

What does the crash error say?  

Is it the DirectX error?  Does forcing Mantle on help or not?

Post the crash details and full system specs wouldn't hurt either:

Windows Crash Error :

Start -> type "Reliability" -> View Reliability History -> Find Crash -> Right Click -> View Technical Details

System Specs :

Start -> type: DXDiag -> Save Information  www.hastebin.com/

More detailed description = http://answers.ea.com/t5/Titanfall/PC-Graphic-performance-issues-in-Titanfall-here-s-how-to-help-us/m-p/2454360#U2454360

Crash report:

Source

BFH™

Summary

Stopped working

Date

22/03/2015 6:46 AM

Status

Report sent

Description

Faulting Application Path: C:\Program Files (x86)\Origin Games\BFH\bfh.exe

Problem signature

Problem Event Name: APPCRASH

Application Name: bfh.exe

Application Version: 1.0.0.1

Application Timestamp: 54f7b216

Fault Module Name: KERNELBASE.dll

Fault Module Version: 6.3.9600.17415

Fault Module Timestamp: 54505737

Exception Code: 887a0005

Exception Offset: 0000000000008b9c

OS Version: 6.3.9600.2.0.0.256.48

Locale ID: 3081

Additional Information 1: 1d41

Additional Information 2: 1d41a93c0c1021e822d458cdffd1bd3e

Additional Information 3: 14b1

Additional Information 4: 14b1920bc2f2713385fd625ec2519aa4

Extra information about the problem

Bucket ID: 5a15f02f0f268f1711c9861f29470a4b (86029188261)

Note a second before I have this BF error I have this system error:

Source

Windows

Summary

Hardware error

Date

22/03/2015 6:45 AM

Status

Report sent

Description

A problem with your hardware caused Windows to stop working correctly.
Problem signature

Problem Event Name: LiveKernelEvent

Code: 141

Parameter 1: ffffe000bd5394d0

Parameter 2: fffff80165634848

Parameter 3: 0

Parameter 4: 165c

OS version: 6_3_9600

Service Pack: 0_0

Product: 256_1

OS Version: 6.3.9600.2.0.0.256.48

Locale ID: 3081

My Specs:

------------------
System Information
------------------
Time of this report: 3/24/2015, 07:54:36
       Machine name: 3570K
   Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_r8.150127-1500)
           Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
       System Model: To be filled by O.E.M.
               BIOS: BIOS Date: 11/14/13 08:18:20 Ver: 04.06.05
          Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.8GHz
             Memory: 8192MB RAM
Available OS Memory: 8148MB RAM
          Page File: 2212MB used, 7791MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.03.9600.17415 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: AMD Radeon R9 200 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x6798)
           DAC type: Internal DAC(400MHz)
        Device Type: Full Device
         Device Key: Enum\PCI\VEN_1002&DEV_6798&SUBSYS_30011458&REV_00
     Display Memory: 6891 MB
   Dedicated Memory: 3051 MB
      Shared Memory: 3840 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: BenQ G2420HD (HDMI)
      Monitor Model: BenQ G2420HD
         Monitor Id: BNQ7840
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: DVI
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1333 (English)
     Driver Version: 14.501.1003.0
        DDI Version: 11.1
     Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
       Driver Model: WDDM 1.3
Graphics Preemption: DMA
 Compute Preemption: DMA
           Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
     Power P-states: Not Supported
  Driver Attributes: Final Retail
   Driver Date/Size: 11/21/2014 13:44:20, 1348928 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71EE2-24D8-11CF-DD72-0B10BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x6798
          SubSys ID: 0x30011458
        Revision ID: 0x0000
 Driver Strong Name: oem2.inf:cb0ae41404d3fb84:ati2mtag_R575:14.501.1003.0😛ci\ven_1002&dev_6798&subsys_30011458
     Rank Of Driver: 00DA0001
        Video Accel: ModeMPEG2_A ModeMPEG2_C
        DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeVC1_VLD 
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

admin CMD  ->  sfc /scannow 

If it finds errors, restart and run it again until none

---

Clean Boot

https://support.microsoft.com/en-us/kb/929135

--

15.3 Beta drivers are out you can test.  Suggest uninstalling current ones first.

The Exception code "887a0005" seems to be hinting towards a GPU issue to me.

Possible instead of just uninstalling... Uninstall, restart into Safe Mode, Run Driver Sweeper, Restart, Install The Beta ones.

http://www.guru3d.com/content-page/guru3d-driver-sweeper.html

--

Try running this as admin:

BFH\__Installer\vc\vc20xx\redist\vcredist.exe

Else try this instead:

http://mcripblog.cesidian.info/2013/11/vc-redist-installer-160.html

---

@Gorath_the_Elder wrote:

There are brand new AMD Radeon Drivers, 15-3, for immediate install. 

---

Anyone still stoogeing around with 14-11 drivers isn't trying very hard. 

I installed the beta drivers and had the same issue.

I have now tried removing old driver with cleaner and upgrading to beta again but still have same issue...

Sigh.

Yeah Good call Gorath,

Please don't bother replying/helping any further... I would prefer having this issue then dealing with unhelpful people like yourself.