Anonymous
11 years agoAPPCRASH
Hi, I have for some time...this message... And I cant find a solution. please help. Many thanks Problem signature: Problem Event Name: APPCRASH Application Name: bf4.exe Application Version: ...
To try and help you start with this ...Also post your PC specs if this fails to help / fails to find anything...
First update all this..
Latest version of DirectX see this page
http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35
Reinstall Microsoft C++
NOTE>>> you need to select the x64 or the x86 file depending on what architecture your computer has. To find this out, Click Start, right click on "Computer" and select "Properties". Under system type is should say "32-Bit Operating System" or "64-bit Operating System". If 32-bit operating system, download the x86 file, and if 64-bit download the x64 file.
http://www.microsoft.com/en-US/download/details.aspx?id=40784
Update your Microsoft .NET framework.
http://www.microsoft.com/en-ca/download/details.aspx?id=30653
Adobe Flash Player update
http://get.adobe.com/flashplayer/
Go to Punk Buster site
http://www.punkbuster.com/index.php?page=pbsetup.php
1- Download PB then extract files to your desktop.
2- Open Punk Buster folder.
3- Click on the PB setup and it will open.
4-Add your BF4 game to punk buster its at the top of Punk Buster.
5-Then update punk buster again at the top of Punk Buster.
Reboot PC test BF4
Then do this...
Test your windows for errors
NOTE>>> Running SFC does not guarantee the crash will not happen, but it will ensure it is not because a windows Dll or file is corrupted in windows.
This works in all windows O/S vista Win7, Win8 and Win8.1 windows system file checker :] Copy and past this to note pad and put it on your desktop. As open programs can give you errors when you run this.
...... sfc /scannow ..... ever hear of it if not your going to love this .... it will inspect all the important windows files as well as the windows DLL files. If windows system file checker finds any issues with the windows files and windows DLL files it will replace them. This little tool as well as the event viewer saved me and fully helped me fix my BF4 issues as well as saved my .... many a format since I found it. This is the best toy they ever put in windows :]
For win7 go to start left click in search type cmd and right click cmd pick run as admin
For win 8.1 right click start bottom left of screen and pick command prompt admin
1 - Open administrator command prompt and close web pages and programs like origin.
2 - Type or copy and paste in sfc /scannow and hit enter, This takes 5 min to 15 min SSD vs HD
3 - This can go one of a few ways ..... no errors ... it fixed some errors ..... could not fix all errors...... does not finish checking and errors out ....... and the last one could not fix errors at all :/
4 -After its done reboot and do it again even if you had no errors the first time or had errors, could not fix ... run sfc /scannow again and when its done a second time reboot. You need to do this a and get no errors 2 x in a row ...
5- So if you ran it 2x and no errors your safe you can stop now for now lol, If you had errors first time but not the second then run sfc /scannow again and when its done reboot. You need to get could not find any errors 2 x to be safe. If it still finds errors try and run it a few more times until it finds no errors 2x AND ALWAYS REBOOT BETWEEN RUNNING sfc /scannow
6 - If you get a message indicating that it can not be repaired and you ran sfc /scannow more then 3x in a row on win vista or 7 mm you need a format or try repair win 7 :/ But after format or repair and all updates are done run sfc /scannow to make sure your windows is stable same deal 2x error free reboot between them.
If your O/S is Win8 or Win 8,1 then you can run this next command / line in administrator command prompt. Sadly this does not work for win vista or 7 :/ It will restore the health of your PC and you dont lose anything and it will also fix errors in the registry :]
dism.exe /online /cleanup-image /restorehealth ------- ONLY works for windows 8 and 8.1
7 - When its done reboot
ok thx for this solution...I will check this soon tomorrow. and keep you posted if that worked.
Cool good luck today if this does not help we will keep working on it.
ok I've been trying to fix this for a long while now and still with all those reccommandation its still crashing.
I just dont know anymore. Sometime I get to be able to play 30 min or a short 5 sec... I dont know what trigger this bug and my BF4 crash. With Hardline beta its still worst.
Here are my spec and my error message :
Intel Core i7-4820K CPU @ 3.7GHz , 16Gb Ram, 64 bit OS, Win 7 Home Premium, Service pack 1,
Nvidia GeForce GTX Titan Black ...all latest video driver installed.
problem crash 1
Problem signature:
Problem Event Name: BEX64
Application Name: bf4.exe
Application Version: 1.4.2.23831
Application Timestamp: 547fa9b4
Fault Module Name: StackHash_1dc2
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0000000000000000
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional Information 1: 1dc2
Additional Information 2: 1dc22fb1de37d348f27e54dbb5278e7d
Additional Information 3: eae3
Additional Information 4: eae36a4b5ffb27c9d33117f4125a75c2
or
problem crash 2
Problem Event Name: APPCRASH
Application Name: bf4.exe
Application Version: 1.4.2.23831
Application Timestamp: 547fa9b4
Fault Module Name: dlumd11.dll
Fault Module Version: 9.18.7.7
Fault Module Timestamp: 5472ef36
Exception Code: c0000005
Exception Offset: 0000000000011306
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional Information 1: c618
Additional Information 2: c618615743f4bd7c66b20192fc196b51
Additional Information 3: 3636
Additional Information 4: 3636c551b4d614b4ac751e0d08a5ddda
anyone?
Zorlacc ?