Entered my code received by the sweepstakes thing, xbox said code was accepted. 4 days later the battlepacks and all have not shown up ingame. Chatted with support and they said the code I received (given by them) was not in their database, therefore they can't reissue a code?? How can you issue a code that's not in your database?!?

Are you on Xbox 360 or Xbox One? If you are on Xbox One you may have to go to BF4 addons and then install it. If you are on Xbox 360 it should have already downloaded and installed but in case it didn't log into www.xbox.com and then go to your purchase\download history and re-add it to your download queue, and the next time that you log into your 360 it will automatically download.

Axe bf4 promotion code? | EA Forums

16 Replies

Anonymous
12 years ago
I got one of the codes from a product of axe. I was suppose to get some dog tags and a battlepack. I redeemed the code. Then it gave me another to redeem on origin. I did as so. It's been a while now and currently not showing up. Any help?
Anonymous
12 years ago
I'm also having this same problem. Any ideas?
THISaint
12 years ago
Too lucky you guys are... I don't have those offers in my country. Anyway, you can enter them in here: https://www.axebattlefield4sweeps.com/my-codes/
Would love flying into Germany/US and getting into Walmart buying Axe and enterting the code. Those Dog Tags are really awesome!
Please accept solutions if they are correct and press the XP button if somebody helped you. This way you case will show as "Solved" thus helping others with the same problem.
Best regards,

Thisaint
THE___JWEEE
12 years ago
I got the code for the axe promotion dog tags and battlepacks but I didn't get the dog tags and battlepacks for battlefield 4 I would like to get them please.
Thank you
Sincerely THE___JWEEEE
TGxNeoroify
12 years ago
Please verify that you have correctly redeemed the promo code:
- Where did you redeem it?
- Did you receive a confirmation message? (i.e.: "You have successfully redeemed your X promotion code!")
If you did and still did not receive your items in a 24~48 hours period, then refer to an EA representative (through Live Chat or E-mail) and explain your issue thoroughly as they will investigate your case and help solve your issue.
Anonymous
12 years ago
I have the same problem with mine
JeremyMSI
12 years ago
it takes a bit of time to show in battlepaks
ragnarok013
Hero+
12 years ago
Are you on Xbox 360 or Xbox One? If you are on Xbox One you may have to go to BF4 addons and then install it. If you are on Xbox 360 it should have already downloaded and installed but in case it didn't log into www.xbox.com and then go to your purchase\download history and re-add it to your download queue, and the next time that you log into your 360 it will automatically download.
Anonymous
12 years ago
wow, after spending 2 hours with EA support and them telling me they cant fix it, all i had to do was come here and ask...tech support once again showing off how good they are.. TYVM!
ragnarok013
Hero+
12 years ago
No problem I am happy to have helped! Tech support doesn't all play Battlefield but on the AHQ we all play the game that we give solutions for so we may be aware of additional solutions that normal customer support may not know. See you on the Battlefield!