The escalation should clear things up for you. Thanks again for reaching out to us - I hope everything will be sorted for you as soon as possible 🙂
DICE TeamIt appears that your purchases are being blocked for security reasons - I cannot specify anything here on a public forum so you will have to open a case with our Advisors.
I can see that you've already tried to setup a chat with them. However, you can also reach out to us directly on Monday via 1800 894 823.
Contacted them they said they will escelate my case and I will have to wait 48-72 hours for an email. Heres to hoping for good news.
DICE TeamThe escalation should clear things up for you. Thanks again for reaching out to us - I hope everything will be sorted for you as soon as possible 🙂
After 72 hours haven't gotten an email or reply, nor was the problem fixed. Any notifications on progress?
