Banned - Battlefield 3/4
I would email them again and be as nice as you can plz thank you etc, and if you need it more ban info below.
Answers HQ cannot handle bans. They don't have access to your account - They can't look into any specific cases. All anyone can do in here is link to your options.
If your feed / profile photo / Presentation is "Hidden By The Battlelog Administrators" You can post in the following thread to request it to be unhidden. Please remove anything that may violate the terms and service before posting as it will just remain hidden for a tos violation.Please see this link...
http://battlelog.battlefield.com/bf4/forum/threadview/2979150493815320934/
The following link will show you your options, including how to dispute bans:
https://help.ea.com/article/information-about-banned-or-suspended-accounts
Battlelog rules and bans:
https://battlelog.battlefield.com/bf4/forum/threadview/2832654348586821015/
Punkbuster bans:
https://help.ea.com/article/punkbuster-bans-and-violations
GCC-Stream bans:
https://help.ea.com/article/i-was-banned-from-servers-by-ggc-stream-how-do-i-get-unbanned
Fairfight bans:
https://help.ea.com/article/battlefield-4-ban-codes-issued-by-fairfight
In the Body of your email, please include the following information:
- Information of the situation
- First and last name
- Game/Product name
- Persona's name
- Where your game or product was purchased
- Banned or Suspended
- Error/Notification Message received (if any)
- Details of your dispute
Please Note: It does take time for a ban appeal to go though some longer then others. Do not spam them with emails state your case one time. Then let them contact you back once they have made a decision on your ban.
For anyone who got this on Battlelog..."You have been banned from Battlelog. If you believe this was done in error, please contact Customer Services". Then please do this...
Follow the Steps to contacting an EA Game Adviser to fix this :
1 Click here to go to the EA contact page. http://help.ea.com/en/
Note: Top left pick your Country :]
2 Select your game and platform, Then click next.
3 Select a topic and write about your problem.
4 Click next and select your preferred contact method.
5 Ask for a callback if you can as it is fast when I used it.
Or use this
You can contact EA here: http://help.ea.com/en/contact-us/
http://help.ea.com/ca/article/welcome-to-the-new-and-improved-ea-help-center/#contact
http://help.ea.com/en/article/how-to-contact-ea-help-about-fraudulent-charges/
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