Battle field 4 loading and crashing issues on PC
i have been playing battlefield and enjouying it very much to be fair. however on the 01/12/2013 a nasty issue raised its head and i am not happy. i will go to load the campaign but the video will jump fo no reason. i will allow this to pass with no poblem with the game being new but then it decides that it will freeze with a follow on message from windows telling me the programme has to close. i am running a desktop replacement laptop and the specs will be posted below. if anyone has a way that i can get back to gaming however complex the solution ill hapily have a go as i have quite reputable ICT skills. or is it a problem with the download i have repaired it but it says its fine and ive got the game up to date. any help is greatly apreciated as the game itself is good but i really would like to play it again. i gave dual 670m gpu's and the aditional details are listed below such as CPU and other devices and drivers.
System Information
------------------
Machine name: WAYLENWATTS
Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.131006-1505)
Language: English (Regional Setting: English)
System Manufacturer: Notebook
System Model: P570WM
BIOS: BIOS Date: 01/21/13 10:54:28 Ver: 04.06.05
Processor: Intel(R) Core(TM) i7-3970X CPU @ 3.60GHz (12 CPUs), ~3.6GHz
Memory: 32768MB RAM
Available OS Memory: 32692MB RAM
Page File: 3503MB used, 34052MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 670MX
Manufacturer: NVIDIA
Chip type: GeForce GTX 670MX
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_11A1&SUBSYS_02701558&REV_A1
Display Memory: 19257 MB
Dedicated Memory: 2911 MB
Shared Memory: 16345 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: PL2773H
Monitor Id: IVM660A
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3182 (English)
Driver Version: 9.18.13.3182
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 11/14/2013 11:58:09, 18208624 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-52E1-11CF-867A-7D221CC2C435}
Vendor ID: 0x10DE
Device ID: 0x11A1
SubSys ID: 0x02701558
Revision ID: 0x00A1
Driver Strong Name: oem73.inf:0f066de3743f6e91:Section125:9.18.13.3182😛ci\ven_10de&dev_11a1&subsys_02701558
Rank Of Driver: 00DA0001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeH264_VLD_NoFGT
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Card name: NVIDIA GeForce GTX 670MX
Manufacturer: NVIDIA
Chip type: GeForce GTX 670MX
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_11A1&SUBSYS_02701558&REV_A1
Display Memory: 19257 MB
Dedicated Memory: 2911 MB
Shared Memory: 16345 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMO1720
Native Mode: 1920 x 1080(p) (60.020Hz)
Output Type: Internal
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3182 (English)
Driver Version: 9.18.13.3182
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 11/14/2013 11:58:09, 18208624 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-52E1-11CF-867A-7D221CC2C435}
Vendor ID: 0x10DE
Device ID: 0x11A1
SubSys ID: 0x02701558
Revision ID: 0x00A1
Driver Strong Name: oem73.inf:0f066de3743f6e91:Section125:9.18.13.3182😛ci\ven_10de&dev_11a1&subsys_02701558
Rank Of Driver: 00DA0001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeH264_VLD_NoFGT
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_15580270&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6733 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/18/2012 08:41:10, 4149392 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_15580270&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6733 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/18/2012 08:41:10, 4149392 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
Description: Desktop Microphone (2- Studio - Microsoft LifeCam.)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.03.9600.16384 (English)
Driver Attributes: Final Retail
Date and Size: 8/22/2013 11:37:34, 121088 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
---------------------
Video Capture Devices
Number of Devices: 2
---------------------
FriendlyName: BisonCam, NB Pro
Location: n/a
SymbolicLink: \\?\usb#vid_5986&pid_0361&mi_00#7&efcc40&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
Manufacturer: Microsoft
HardwareID: USB\VID_5986&PID_0361&REV_0609&MI_00,USB\VID_5986&PID_0361&MI_00
DriverDesc: USB Video Device
DriverProvider: Microsoft
DriverVersion: 6.3.9600.16384
DriverDateEnglish: 6/21/2006 00:00:00
DriverDateLocalized: 21/06/2006 00:00:00
Service: usbvideo
Class: Image
DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
ContainerId: {182F7D29-3BB8-11E3-8251-0090F5E18ACA}
ProblemCode: No Problem
BusReportedDeviceDesc: BisonCam, NB Pro
Parent: USB\VID_5986&PID_0361\6&2f33d058&0&5
DriverProblemDesc: n/a
UpperFilters: n/a
LowerFilters: n/a
Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\usbccgp
ContainerCategory: Imaging
FriendlyName: Microsoft LifeCam Studio
Location: n/a
SymbolicLink: \\?\usb#vid_045e&pid_0772&mi_00#7&1c4426d5&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
Manufacturer: Microsoft
HardwareID: USB\VID_045E&PID_0772&REV_0113&MI_00,USB\VID_045E&PID_0772&MI_00
DriverDesc: Microsoft LifeCam Studio
DriverProvider: Microsoft
DriverVersion: 4.25.529.0
DriverDateEnglish: 9/17/2013 00:00:00
DriverDateLocalized: 17/09/2013 00:00:00
Service: usbvideo
Class: Image
DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
ContainerId: {85D998D4-4B8E-11E3-BEBB-0090F5E18ACA}
ProblemCode: No Problem
BusReportedDeviceDesc: Microsoft® LifeCam Studio(TM)
Parent: USB\VID_045E&PID_0772\6&294ce8b1&0&1
DriverProblemDesc: n/a
UpperFilters: LcUvcUpper
LowerFilters: n/a
Stack: \Driver\ksthunk,\Driver\LcUvcUpper,\Driver\usbvideo,\Driver\usbccgp
ContainerCategory: Imaging.Webcam
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Microsoft® LifeCam Studio(TM)
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0772
FF Driver: n/a
Device Name: Mad Catz V.7 Keyboard (USB)
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0738, 0x1107
FF Driver: n/a
Device Name: Mad Catz V.7 Keyboard (USB)
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0738, 0x1107
FF Driver: n/a
Device Name: Programmable Hotkeys
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x5081
FF Driver: n/a
Poll w/ Interrupt: No
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1D26
| Matching Device ID: USB\ROOT_HUB20
| Service: usbhub
| Driver: usbhub.sys, 8/22/2013 12:43:34, 422240 bytes
| Driver: usbd.sys, 8/22/2013 12:43:33, 28000 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: USB\Class_09
| | Service: usbhub
| | Driver: usbhub.sys, 8/22/2013 12:43:34, 422240 bytes
| | Driver: usbd.sys, 8/22/2013 12:43:33, 28000 bytes
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x0738, 0x1107
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 8/22/2013 11:39:13, 32256 bytes
| Driver: kbdclass.sys, 8/22/2013 12:43:45, 58208 bytes
|
+ HID Keyboard Device
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 8/22/2013 11:39:13, 32256 bytes
| Driver: kbdclass.sys, 8/22/2013 12:43:45, 58208 bytes
|
+ Standard PS/2 Keyboard
| Matching Device ID: *PNP0303
| Service: i8042prt
| Driver: i8042prt.sys, 8/22/2013 11:39:15, 107520 bytes
| Driver: kbdclass.sys, 8/22/2013 12:43:45, 58208 bytes
|
+ Mad Catz R.A.T.5 Mouse (HID)
| Vendor/Product ID: 0x0738, 0x1705
| Matching Device ID: hid\vid_0738&pid_1705
| Lower Filters: SaiK1705
| Service: mouhid
+ HID-compliant mouse
| Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| Service: mouhid
+ Synaptics PS/2 Port Compatible TouchPad
| Matching Device ID: *pnp0f13
| Upper Filters: SynTP
| Service: i8042prt
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 0.7 GB
Total Space: 57.2 GB
File System: NTFS
Model: KINGSTON SV300S37A60G
Drive: D:
Free Space: 1228.6 GB
Total Space: 1907.4 GB
File System: NTFS
Model: Intel Raid 0 Volume
Drive: E:
Model: TSSTcorp BDDVDW SN-506BB
Driver: c:\windows\system32\drivers\cdrom.sys, 6.03.9600.16384 (English), 8/22/2013 08:46:35, 164352 bytes
