I'm having the exact same problem. Purchased game, installed on new computer, says key code already in use. This is why i used to pirate games. I forget why I actually PAID these bastards money at some point. Hate.
I'm with you on this one, send in a massge, got my ticket number, "EA will contact you in 24 hours" 3 days later and nothing, sent another message and still got nothing. EA we don't like you wasting our money and they are plenty of other gaming companys that i can spend money with. Sort it out!!!
