Forum Discussion

dustman000's avatar
dustman000
9 years ago

battlefield 1 crashes, both at campaign and multiplayer

Battlefield 1 keeps crashing, I am not sure if it my computer, the download or another issue, I cannot find any recent posts on this.  Crashes before multiplayer and about about 20 min into campaign ...
battlefield 1
dustman000's avatar
dustman000
9 years ago

Thanks for the response, when it crashes, there is a window that pops up, "A problem caused the program to stop working correctly, Windows will close the program, and notify you if a solution is available."  That is it for after it crashes.

The cpu spikes to 100% when it crashes, this is a new laptop, and I believe everything is up to date, though I haven't checked that yet, and am currently running through the clean boot, with running origin as admin.

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
9 years ago

@dustman000

Please check the following and post anything you find that relates to BF1

  1. Open Control Panel
  2. Open Security and Maintenance.
  3. Expand the Maintenance Category, then select "View Reliability history" under the heading that reads "Check for solutions to problem reports."

In the graph click on the most recent X symbol that corresponds to the crash, in the details below right click the event and 'view technical details', copy and paste that info here please.

Thanks.