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EA_Barry
Community Manager
9 years agoPlease try a clean boot before starting the game: http://support.microsoft.com/kb/929135
Let us know if you can play while booted in this 'clean' mode
Thanks for posting!
9 years ago
Hello. MSI GT72s here. I have the SAME problem. Video Card is nVidia 980m. This is just to say that I do not have that Sonic thing other customers are reporting.
I have tried everything so far, and every advice given in this thread. including the partial reboot suggested by EA_Barry. No luck so far. As usual, the game was working wonderfully in beta.
Attached is my DxDiag. Any help, or progress on EA's side to find a solution or a cause? This is so depressing!
- EA_Barry9 years ago
Community Manager
The steps posted before you by @SirWafflezIVth are relatively easy and quick to do and are worth trying.
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