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Lucas_M_Steele's avatar
9 years ago
Solved

Battlefield 1 directx error

Hi! I'm having trouble playing battlefield 1. After some time of playing the game for no obvious reason crashes and gives me this message

"DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_RESET ("The device failed due to a badly formed command. This is a run-time issue; The application should destroy and recreate the device."). GPU: "AMD Radeon HD 6900 Series", Driver: (16.20.1025-160226a-299900E)

8 Replies

  • AMD has stopped providing drivers for your graphics card as it's so old that it now has legacy status so it could just be an issue of playing on old hardware below the minimum system requirements.

    There's many solutions to other people with the GetDeviceRemovedReason error on this site, have you tried any of those?

  • Anonymous's avatar
    Anonymous
    9 years ago

    The Radeon HD 6000s were all moved into "Legacy" status a year ago.  You can find a February, 2016 dated final version of the last, November, 2015 driver.  I haven't been seeing a lot of trouble over year-old drivers in any game running on variations of the DICE Frostbite engine, other than Fifa 17.  What I have been seeing more and more often, particularly bad with regard to relatively recent Geforce devices, is corrupted drivers. 

    @uz_bolderaju 

    You need to choose a "Clean" install of the drivers.  Otherwise, layering drivers atop one another creates corruption, and then you must run DDU and reinstall the drivers, while it is also cleaning the registry. 

  • MADrag0n's avatar
    MADrag0n
    Legend
    9 years ago

    @Lucas_M_Steele u have two options:

    1) reinstall driver in this way:

    - uninstall current driver by this utility, running it as Admin and restart PC after done

    - download latest driver for ur card and install\run it as Admin, restart PC

    - go to system registry and change "release version" of the driver

    - run Origin as Admin, try to play...

    2) buy a new graphic card

  • Anonymous's avatar
    Anonymous
    9 years ago

    I had not anticipated that driver replacement in general was a good option for Legacy Radeons when you cannot get current ones anyway.  If you want help choosing your upgrade, give us a holler.