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EnverPasa76's avatar
EnverPasa76
Rising Newcomer
2 months ago

Battlefield 1 Not receiving email verification cod

 

Hello:

I installed Battlefield 1 and when it came to go online, it asks for me to sign in.  I get a dialog box that says it has to send a verification email with a code to get into my account.  I never receive an email and it's not in my spam folder too.  I tried other emails too.  I I still don't receive and email with a verification  code.

e.

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  • danisoff's avatar
    danisoff
    Hero
    2 months ago

    Hello EnverPasa76,

    No one here can help you with this problem, you need to contact EA Support, only Support can resolve account issues.

    • The link to EA's Support is here.
    • In "Search game or Topic" Search for "EA app".
    • Click on "See all Help Topics"
    • Click "I need help logging in to my EA Account"
    • Click "Continue without logging in"
    • Choose a contact option, preferable "Chat with us" 
      (EA help Guide.)

    Here is an EA contact guide.

  • ElliotLH's avatar
    ElliotLH
    Hero+
    2 months ago

    It might also be worth checking the associated email address in your EA Account details, and that emails from EA aren't blocked. 

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