Product: The EA app
Platform: PC
I am unable to connect to online servers in Battlefield 1 and am restricted to only playing the campaign. I experienced this issue even when running the EA app as an administrator and launching the game. This is odd, however, as I do not experience this same issue with other EA titles, such as Battlefield 2042 or Battlefield V. I can connect to the online servers in those games and play multiplayer.
@43d486db6c5af2ac wrote:hello i am currently trying to update my battlefield 1 i have just started downloading it and it is stuck at 97% i have deleted it and downloaded it again it has does this for a few hours now i do not know what do to.
Here’s a thought. Create a separate thread as that sounds like an unrelated issue.
@RUS-MrBeaves wrote:EA support has told me multiplayer servers are shut down
I talked to ea support about my issue and this is what they said. I have made three different posts about this issue. I haven’t been able to join a multiplayer match unless it’s an advanced search listed game. I have done everything to try to play from uninstalling and reinstalling the game, clearing cache, restarting my xbox and wifi and more. Nothing had worked and I know its not my wifi because I’ve been able to play every other multiplayer game with no problem what so ever but now Im going to reinstall BF1 and see if their severs work. I dont understand how their servers could be down when I havent heard about this or read about it anywhere else on the internet and people are still showing up in listen lobbies and also making “Looking for Group” posts on Xbox. Can anybody who plays Battlefield V try to get into a regular TDM match without advanced search or listed games. It always says “Matchmaking failed you are already matchmaking”. Thanks a lot and this would mean a lot to me if any one on this subreddit can help me out on this.
While I’m sorry you’re experiencing issues too, it sounds like an unrelated issue. I can’t even connect online.
open your EA app,
go to settings,
click on my account,
my profile,
manage,
make a change to
any of your info.
restart computer, check
I had same problem,
its the EA app. causing the issues.
@Sham756 wrote:open your EA app,
go to settings,
click on my account,
my profile,
manage,
make a change to
any of your info.
restart computer, check
@Sham756 I appreciate the tip. I ran through your outlined process and put in my phone number to my account. Restarted, and sadly still experiencing the connectivity issues. Come to think of it though this issue did start as soon as I made the change from Origin to the EA App...
Update: I had a friend try to log onto my account on his computer and play Battlefield 1 and he experienced the same issue connecting to the EA servers. He then logged out of my EA account and back into his account and did not experience the same connection issues. In other words, the issue is clearly account-based and an issue on the EA side of things. It's a shame this company can't seem to help me.
