Battlefield 1 weapons missing

Hey @Bolero_xzh

Sorry to hear about this issue you're experiencing.

However, I would recommend getting in contact with Support, since this might be an Account related issue.

You can contact them via Live Chat here: https://help.ea.com/en/contact-us/

If you're unable to contact them there, you can also contact EA Help via Direct Message on Twitter: Twitter.com/EAHelp

Thanks 🙂

- iluminate

Thank you for your reply @iluminatethesky 

Actually, I have contacted them already, but they told me that the option to add pre-order items is not available to them. Their suggestion is that I should post the issue on the forum as the game team checks the forum regularly, if there would be any options available, they would be happy to do that for me. 

@Bolero_xzh Did you lose EA play in the meantime by any chance and did you pre order Battlefield V?

@iluminatethesky Is correct for missing items or Account related issues is not something we can help with on AHQ or EA forums.

/Atic

@EA_Atic  My membership will not expire until next year. After all these, I guess the only way to recover my items is waiting until my membership expires and repurchase membership.

@iluminatethesky can we get these weapons by purchasing EA PLAY PRO ?!

@LauncherDotEXE,

According to the original post, yes, I believe it is possible.

Thanks 🙂 

- iluninate

@iluminatethesky im afraid i just wasting my money 😃 but ok ill give it a try i hope i get 'em all. thanks dude

@iluminatethesky  i didnt get 'em ☹️

@LauncherDotEXE,

Did you check the Add Ons for Battlefield 1 / Battlefield V to make sure the Early Enlister Pack is installed?

@iluminatethesky can you mention steps? i dont know what are you talking about!

shall i reinstall bfv to get them ?!