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Anonymous's avatar
Anonymous
7 years ago
Solved

Battlefield 1 won't launch Xbox one s

Product: Battlefield 1
Platform:Microsoft XBOX One
Summarize your bug Game won't start Black screen
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't know
What happens when the bug occurs? Won't start The game
Please select your region North America
In what game mode did the bug occur? Single Player Campaign
In what Single Player War Story did the bug occur? Prologue
AMD or Nvidia Model Number
Enter RAM memory size in GB

Product: Battlefield 1
Platform:Microsoft XBOX One
Summarize your bug After update it won't launch. When I press to play I see the Russian lady, then black screen and then it brings me back to xbox menu. I've done all the recommended things. Power cycle Xbox Deleted the saved data from manage games and add ons Deleted alternate Mac address Deleted persistent data from blue ray disc etc. I want to play... Plz...
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't know
What happens when the bug occurs? Can't play
Please select your region Europe
In what game mode did the bug occur? Single Player Campaign
In what Single Player War Story did the bug occur? Prologue
AMD or Nvidia Model Number
Enter RAM memory size in GB

3 Replies

  • XTRA-Larsiano's avatar
    XTRA-Larsiano
    Seasoned Ace
    7 years ago

    The only time i get a black screen (on PC) during the intro of an Operations game is when i am not in the game during the start of the intro itself. The solution is simple for me as Alt+Enter combo will maximize the game window and re-enable the picture to display correctly. For Xbox thing might be a little different i wouldn't know this. But just maybe either you have made the same circumstances happen for you during the loading sequence or some other foreground app could cause the video to trip out?

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