Battlefield 1 won't launch Xbox one s
Product: Battlefield 1
Platform:Microsoft XBOX One
Summarize your bug Game won't start Black screen
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't know
What happens when the bug occurs? Won't start The game
Please select your region North America
In what game mode did the bug occur? Single Player Campaign
In what Single Player War Story did the bug occur? Prologue
AMD or Nvidia Model Number
Enter RAM memory size in GB
Product: Battlefield 1
Platform:Microsoft XBOX One
Summarize your bug After update it won't launch. When I press to play I see the Russian lady, then black screen and then it brings me back to xbox menu. I've done all the recommended things. Power cycle Xbox Deleted the saved data from manage games and add ons Deleted alternate Mac address Deleted persistent data from blue ray disc etc. I want to play... Plz...
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't know
What happens when the bug occurs? Can't play
Please select your region Europe
In what game mode did the bug occur? Single Player Campaign
In what Single Player War Story did the bug occur? Prologue
AMD or Nvidia Model Number
Enter RAM memory size in GB
Hey @iPlaynnak3d,
Are you still experiencing this issue?
If so, have you tried any of the troubleshooting steps listed below?
https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox/
Thanks 🙂