Hello there,
Despite that my Xbox one account is linked to my EA account as I can see in my profile in Origin, when I try to play multiplayer mode in Battlefield 1 which I just downloaded, it keeps saying "YOU HAVE LOST CONNECTION TO THE ES SERVERS online feature will be unavailable".
What can I do??!
Hey @BahrainiJaf, please make sure that you have an active XBL Gold membership, you need that for playing online.
If you have that, please follow these troubleshooting steps:
https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox/
Please tell us if that worked.
Maybe you just need to *power cycle* your X1, or the servers could be down at that moment, you can see about that here:
http://support.xbox.com/en-US/xbox-live-status
https://help.ea.com/en/battlefield/battlefield-1/
http://downdetector.com/status/ea
Also, try these steps:
In case you have "Failed to connect to EA Online" issue in Battlefield 1 or Battlefield 4 on your Xbox One you will need to try this possible solution:
1) Go to Xbox Settings►► All Settings►►Network (Network Settings)
2) Then, go to Advanced Settings►► Alternate MAC Address and select "Clear"
After you will need to turn off (unplug the power cable) your Internet Modem (Router) and wait 15 seconds and turn on it. Then, also for Xbox One (turn off your Xbox One and unplug power cable and wait 15 seconds and turn on)
@BahrainiJaf, thanks for the update, good to hear that your problem is solved 👍
But just to add my personal opinion, I would recommend using a LAN cable for online gaming if possible 🙂
