Forum Discussion

paddypmc's avatar
paddypmc
Seasoned Newcomer
4 months ago
Solved

Battlefield 1

Need help trying to log on to my account that I haven’t used in awhile and every time I put in my email address and click send a code it never comes can anyone help 

  • ElliotLH's avatar
    ElliotLH
    4 months ago

    In that case, it's probably best that you speak with EA Help so they can take a look. If you go to help.ea.com, search for Battlefield 1 and select it, then choose the "I need help logging in to my EA Account" option, you should be able to start a live chat. Potentially, your account has been made dormant if you haven't logged in for a long time. 

    If the live chat option doesn't appear, try using the EA Help site while ensuring that you're logged out or in incognito mode. 

3 Replies

  • ElliotLH's avatar
    ElliotLH
    Hero+
    4 months ago

    Hi paddypmc,

    Probably a stupid question, but have you confirmed that you're checking the right email address and that emails from EA aren't bring blocked or marked as junk?

  • paddypmc's avatar
    paddypmc
    Seasoned Newcomer
    4 months ago

    I have tryed everything it’s the right email when I tryed to make a new account with the email address it says already been used checked all threw my email in junk and all no email has came threw 

  • ElliotLH's avatar
    ElliotLH
    Hero+
    4 months ago

    In that case, it's probably best that you speak with EA Help so they can take a look. If you go to help.ea.com, search for Battlefield 1 and select it, then choose the "I need help logging in to my EA Account" option, you should be able to start a live chat. Potentially, your account has been made dormant if you haven't logged in for a long time. 

    If the live chat option doesn't appear, try using the EA Help site while ensuring that you're logged out or in incognito mode. 

About Battlefield Franchise Discussion

Discuss Battlefield games in this community forum.133,590 PostsLatest Activity: 3 days ago