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SpaceGTG's avatar
3 years ago

Battlefield 1/2042 EA App won't launch, asking for product key

My games won't launch since today, its asking me for product key, I have tried restarting app and PC, doesn't help, I've owned BF1 since launch and I also have EA Play membership tied to the account so I have access to 2042.

I could play both games until today, BF4 still launches fine.

7 Replies

  • I also have this problem with BF1, I even reactivated the product key in the EA Desktop launcher and yet it still claims I havent activated the game yet. I cannot play the game no matter what, ive tried reinstalling and repairing, nothing works 

  • I'm having the same issue, although I only have Battlefield 1 and I have the steam version.

    /edit: It's working now.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi Everyone, 

    I wanted to confirm if this issue is still happening for anyone.

    Thanks1

  • c0mb4's avatar
    c0mb4
    3 years ago

    @EA_Illium Yes, me.

    https://answers.ea.com/t5/Andere-Battlefield-Spiele/Battlefied-1-Produkt-Key-ungultig/m-p/12683132#M19980

    Issue is NOT Game related as i can tell - and your forums say.

    It keeps doing it for random reasons in all of Battlefields since 3 and Sims as i got to know over here.

    Sorry for you to do it by hand - but there still is a hardcoded issue in anything in your launcher thats not even responding to any of those messages.

    For eg. launcher dont even recognizes the game hasnt been started, and after you exit that CD-Key Error message it's just yelling to close the game before trying to start it, which tho, is not running at all - so yes: The Launcher or authentication server has a hard error on his side and not even your own app messages get recognized from EA App.

    Well done :P

    Thanks for not patching anything since then, i am so sorry, that you Supporters which do a great job do the stuff by hand nowadays what engineering has failed to look at for years now.

  • Yes it is still happening. Just reinstalled the game and it's asking for my key. I exit out and it loads but with Battlefield 4 that I own. 

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