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kashils's avatar
kashils
6 years ago
Solved

Battlefield 1:unable to connect to online

I've just purchased battlefield 1 on ps4, I am unable to connect to the online servers. I either get the message "failed to connect to ea online" or "online features will not be available please try again". I play battlefield 5 with no issues whatsoever. I have followed the online technical support guide, added ports to my router and still nothing. Please help..

battlefield 1

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  • gebzero3's avatar
    gebzero3
    6 years ago

    I have tried this solution and it hasn't worked. Is there any other way if fixing this issue. 

  • iluminatethesky's avatar
    iluminatethesky
    Legend
    6 years ago

    Hey @kashils

    Can you try restoring the game licenses in your PS4 settings, and doing a hard reset on your Console?

    Select Settings > Account Management > Restore Licenses, then fully turn off your Console for 30 seconds or so and turn it back on.

    Let us know if this helps.

    Thanks 🙂

    - iluminate

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