Battlefield 3 Limited Deluxe Edition
Hello, 4 days ago I purchased the Battlefield 3 Limited Deluxe Edition (No Karkand) (EU) and the Karkand DLC as I had the BF3 already but decided I wanted premium and the DLC as well. I received both...
Forum Discussion
If you are just downloading B2K you should be able to right click BF3's icon, select "show game details" and then right click the B2K icon and select download if you have the B2K account entitlemen on your origin account. If this isn't happening I recommend to speak with a game advisor who can look at your account entitlements. You can reach a game advisor here: EA Customer support: https://help.ea.com/contact-us
I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time.
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
I already have B2K downloaded. I have stated that. I want the other DLC's and Premium.
@BLACKOUT3381 wrote:
I already have B2K downloaded. I have stated that. I want the other DLC's and Premium.
I must be misunderstanding the nature of your problem since you did not mention purchasing Premium in the messages above, just purchasing the Limited Edition game which includes B2K and wanting the other expansios. According to battlelog http://battlelog.battlefield.com/bf3/user/BLACKOUT3381/ you do not have premium on either your PC or your PS3 account. If are trying to purchase Premium in order to donwload all of the expansions you must purchase Premium for each platform that you wish to have Premium on, so if you want Premium on both PC and PS3 you must purchase it twice. For PC you can purchase Premium via Origin, for PS3 you must purchase it via the PSN store or purchase a code for PS3 from a store like GameStop.
After you have purchased premium follow the instructions that I posted above for downloading the Premium covered expansions.
If you have already purchased Premium and it is not showing on your account, if it is PS3 try re-downloading the premium file, if it is PC or if the PS3 file is not in your download history you'll have to speak with a game advisor who can look at your account entitlements. You can reach a Game Advisor here should you need to speak with one: EA Customer support: https://help.ea.com/contact-us
I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time.
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
Featured Places
