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ElliotLH
2 years agoHero+
Hi @00qualcuno00 Where did you buy the game from originally?
2 years ago
@ElliotLH
and the problem is here:
https://answers.ea.com/t5/Bug-Reports-Technical-Issues/INVESTIGATION-How-to-fix-quot-Your-Game-Failed-to-Launch-quot/td-p/10373876/highlight/false/page/43
43 pages of complain since May 2021
n.b. "Under investigation. Accepting as solution for visibility purposes only."
and the problem is here:
https://answers.ea.com/t5/Bug-Reports-Technical-Issues/INVESTIGATION-How-to-fix-quot-Your-Game-Failed-to-Launch-quot/td-p/10373876/highlight/false/page/43
43 pages of complain since May 2021
n.b. "Under investigation. Accepting as solution for visibility purposes only."
- ElliotLH2 years agoHero+@00qualcuno00 I suspect that the issue with the language is due to your game actually being the Russian version rather than Italian or EU.
EA Help may be able to check this, so you could open a new case and ask them see if they can confirm.
As the guide below states, "Some games also have different versions that are specific to certain languages. For example, FIFA has an edition that includes English, Japanese, and Korean. A “Rest of World” edition is also available, and features a different set of languages. If you've accidentally bought a language-specific version of a game, contact us so we can help. Heads-up: Games may not be available in all languages".
https://help.ea.com/en-gb/help/ea/ea-app/change-app-language-settings/- 2 years ago
@ElliotLH
I came here from 2 or 3 different chat with eahelp, they told me to write to this public forum because the can’do nothing for the language issue.
the “funny” part is that I never ever possessed an russian language game… but I see a lot of this issue (russian language is the only one downloadable) googling for this.In a nut: I unistalled my game because support told me to do this. Now I have no more the game I have paid for
- 2 years ago
Seems like you are still not getting the problem here. I used to play this game on Origin without any issues whereas ever since the EA App has been introduced I am also not able to play the game because of only single language selection while downloading the game. If you look into the screenshot, you can see there is only Russian language and while clicking on the change button you will see only Russian selection. That is the main problem here.
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