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UKF-CromeBull9's avatar
UKF-CromeBull9
5 years ago
Solved

Battlefield 3 PC - Unable to play game after Origin update 21/01/21(B2K/Premium)

I have an issue with BF3 after Origin did an update on the 21st of January 2021, I own BF3 Limited Edition and Premium which I purchased years ago (I also do have EA Play Membership). I opened Origi...
battlefield 3
  • UKF-CromeBull9's avatar
    UKF-CromeBull9
    5 years ago

    My issue is now sorted, I reinstalled the game on my C Drive (ssd), originally it was in my D Drive (hdd).  Everything is now working, I can play on any map from any DLC.

    Not sure if it made a difference when I installed the game onto the same drive as the Origin client (C) or if what EA did there end sorted the problem.

    thanks for any replies 😁

chiefjekyll's avatar
chiefjekyll
5 years ago

I have the same problem as described above. After many tries I can join via browser but not via origin. In origin, the "play" button is gone and replaced with "details". When I click repair, origin always crashes. Defenitely broken by the origin update. Today some other people told me they having the same issue.

Maybe bf3 is still too alive and bug is intentional?

  • Major_Raine's avatar
    Major_Raine
    New Rookie
    5 years ago

    Hi guys, I've just fixed the issue after chatting with a game advisor who was very helpful. Here is the transcript of the chat in case it can help. You can reach out to an agent here: https://help.ea.com/en/contact-us/

    Spoiler
    Agent (25/1/2021, 14:28:03): Thank you for contacting EA HELP, my name is ***, may I start with your first name please?
    Me (25/1/2021, 14:28:34): Hi ***, I was chatting with ***, what happened? I'm ***, nice to meet you
    Agent (25/1/2021, 14:28:58): I see that the previous agent has lost connection. Please stay connected, let me go over through the previous conversation so that you do not have to repeat over everything again
    Me (25/1/2021, 14:30:39): It's fine. This is a follow-up of test case 73885245‎. I'm unable to launch servers containing the Back to Karkand DLC. Every time I try to launch them I get the message "To play on this server you need Back to Karkand". I even tried to reinstall and repair the game approximately 1 hour ago.
    Me (25/1/2021, 14:31:05): Battlefield 3 (PC)
    Agent (25/1/2021, 14:32:51): Alright. Let me check the case.
    Me (25/1/2021, 14:33:11): ok
    Me (25/1/2021, 14:35:34): Btw, I have the Limited Edition which includes Back to Karkand in the game installation. So apparently it's not treated as a separate DLC.
    Agent (25/1/2021, 14:40:37): Alright!
    Agent (25/1/2021, 14:40:50): May I have the email linked with the EA?
    Me (25/1/2021, 14:41:02): *** 
    Agent (25/1/2021, 14:42:00): Thank you!
    Agent (25/1/2021, 14:44:00): Thanks for waiting. I made some changes on your account, please do the fresh login and restart the PC and then try to launch the game it should work,
    Agent (25/1/2021, 14:44:18): I just granted new karkand.
    Me (25/1/2021, 14:44:49): OK fresh login both on Origin and Battlelog after PC restart?
    Agent (25/1/2021, 14:45:45): Yes.
    Me (25/1/2021, 14:46:07): Ok, I'll try that. Thanks for your help

    After that I logged out of Battelog and Origin, rebooted the PC, logged back into Battlelog and Origin and I was finally able to join B2K servers again.

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