Forum Discussion

Anonymous

11 years ago

SolvedApproved

Battlefield 4 can't download/install keep getting same "error"

Hey guys I can't get Bf4 to install/download..

when I put in the cd it download, installs and updates origin but when I try to install or download battlefield 4 I get this error:

DOWNLOAD PAUSED

Origin tried to download Battlefield 4 but was unable to. Just go back and select yes when Windows asks permissing to continue.

Now the problem is:

I don't get a windows screen, i tried putting uac on max and on min still same error.

Tried reinstalling origin 3 times, still same error.

I tried running as admin, still the same error..

I'm out of options, can anyone help me?

battlefield 4

POOHSTICK17
11 years ago
Hi again, thats very annoying.

Are you installing Origin from the disc or from the Origin website?

Completely uninstall Origin and then go to the origin site and download the latest version of it.
-Uninstall and Reinstall Origin. https://help.ea.com/article/manually-uninstalling-origin

Then.........

-Run Origin as Administrator
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatability tab and tick the box next to RUN AS ADMIN.

And.......try to download the game again (with anti virus turned off)

10 Replies

POOHSTICK17
11 years ago
MrZiggaa, is your antivirus/firewall turned off when trying to download/install?
Anonymous
11 years ago
Approved
No, Let me try that!
Anonymous
11 years ago
Approved
Still the same error..
POOHSTICK17
11 years ago
If you go to Origin --> My Games can you right click on the BF4 icon to choose 'repair?
If so, then when its completed right click the icon and choose check for 'update'.
Anonymous
11 years ago
Approved
Nope, when I right click bf4 icon I get these options:
Download
View game details
View achievements
Add to favorites
Customize artbox
Hide
I've ask many friends, they don't have clue eigther.. Thanks for trying tho!
POOHSTICK17
11 years ago
When trying to download the game did you try opening the following ports on your PC?

TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP: 3659, 14000-14016, 22990-23006, 25200-25300

For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.

Also see this EA Help article for information on opening TCP or UDP ports: http://help.ea.com/en/article/opening-tcp-or-udp-ports-for-connection-issues/
Anonymous
11 years ago
Approved
No I just bought a new pc, it's a complete new system.. But I tried opening the ports but the error still keep coming up..
POOHSTICK17
11 years ago
Hi again, thats very annoying.

Are you installing Origin from the disc or from the Origin website?

Completely uninstall Origin and then go to the origin site and download the latest version of it.
-Uninstall and Reinstall Origin. https://help.ea.com/article/manually-uninstalling-origin

Then.........

-Run Origin as Administrator
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatability tab and tick the box next to RUN AS ADMIN.

And.......try to download the game again (with anti virus turned off)
Anonymous
11 years ago
Approved
Yo, that option worked! you are a hero! haha, thank allot friend I'll reward you with some exp's. Thanks again!
Anonymous
11 years ago
Approved
It's a security ACL for the C:\programdata\origin folder and subfolders.
right click on the folder and you may see that not all users have access to the folder.
This is why download works in safemode as the security ACL is disabled
Trying to amend this may resuilt in an error (as the parent programdata folder is likely got different ACL than you need)
Anyway long story short (too late)
rename your origin folder (originX)
on desktop create a new folder Origin, right click and set the ACL to unrestricted for all users, copy the folder into Program data and copy the files from OriginX to your new Origin.
Worked for me and I've tried all the solutions..!!!