Battlefield 4 cd key !?

Hello my Mom bought me BF4 for my birthday and i came home with the code and put it in and it didnt work and now i dont know what to do. I was wondering if EA can put the game on origins for me cause i dont see my mom that often and we dont have alot of money too buy another one. The key was 63LC9BT4X8JSD65JNPFH