battlefield 4 crashing, after i have installed something new on my system
hello guys,
i join a game on BF4 and after a few seconds maybe a min, the game crashes then i get a windows error saying it stopped working. its a fairly new system about a month old. BF was running fine then a week or so ago i tried updating my drivers to see if thats why i couldnt use my second monitor then after that the game stopped working (same crash as above) so i rolled back after trying some more stuff to fix it. then a few days later i installed BF3, then it started to crash again (same crash as above) tried updating drivers the C++ thing, tried updating PB, tried all stuff of the internet, ended up rolling back my system again worked fine untill i installed WINRAR yesterday keeps crashing again and tbh i havent got a clue what it is and i cant keep rolling back everytime i install something and it stopps working lol.
i look at event viewer and it means **bleep** to me. so was wondering if any of you nice people would be able to help me out?
this is the error message from event viewr
Faulting application name: bf4.exe, version: 1.3.2.3825, time stamp: 0x53a4d82a
Faulting module name: dbghelp.dll, version: 6.3.9600.16520, time stamp: 0x52e694f8
Exception code: 0xc0000005
Fault offset: 0x000000000011577c
Faulting process ID: 0xac0
Faulting application start time: 0x01cfc8fd2715cdd2
Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
Faulting module path: C:\Windows\SYSTEM32\dbghelp.dll
Report ID: 8957ff59-34f0-11e4-8279-40167e698e8d
Faulting package full name:
Faulting package-relative application ID:
And this is the other information one what comes with it :
Fault bucket 85940898694, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: bf4.exe
P2: 1.3.2.3825
P3: 53a4d82a
P4: dbghelp.dll
P5: 6.3.9600.16520
P6: 52e694f8
P7: c0000005
P8: 000000000011577c
P9:
P10:
Attached files:
C:\Users\Chris Heaton\AppData\Local\Temp\WER7129.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Chris Heaton\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_bf4.exe_c262c09fc0f116b55f52c138a8b19ce3192239e5_e1604e2d_0a7185bb
Analysis symbol:
Rechecking for solution: 0
Report ID: de200711-34ef-11e4-8279-40167e698e8d
Report Status: 0
Hashed bucket: b79ff4822e247bc855d08dec9416a933
Seems like you are running on an Intel platform. I would probably redownload and install all the latest drivers for it, you can search for them automaticly here:
http://www.intel.com/p/en_US/support/detect
If that doesn't work I would personally probably just format and install everything from scratch - sometimes Windows installations just break and keep fixing it is just not worth it after some time.